Privacy Policy
We are committed to protecting your privacy and ensuring transparency in how we handle your YouTube transcription data.
Welcome to TranscriptFlow. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our transcription services, and tell you about your privacy rights and how the law protects you.
1. Information We Collect
We collect various types of information to provide and improve our Service to you:
- check_circlePersonal Identity Data: Includes first name, last name, username, or similar identifier when you register an account.
- check_circleContact Data: Includes email address and telephone numbers.
- check_circleUsage Data: Includes information about how you use our website, products, and services, specifically the YouTube URLs you submit for transcription.
We do not store payment info
All payment processing is handled by our secure third-party partners (Stripe and Paddle). We never see or store your full credit card details.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Service Provision
To process the YouTube videos you submit and generate accurate transcripts, AI summaries, translations, and sentiment analysis.
Platform Improvement
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
3. YouTube Data & Third Parties
TranscriptFlow accesses content from YouTube for transcription. By using our service, you are agreeing to be bound by the YouTube Terms of Service.
YouTube Compliance
We strictly adhere to theYouTube Terms of Service andGoogle Privacy Policy. We do not use YouTube data to create user profiles or for surveillance.
Review Google Security Settingsopen_in_new4. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Account Information
- Retained while account is active + 2 years inactive
- Generated Transcripts
- Stored for 90 days, then permanently deleted
5. Your Legal Rights (GDPR & CCPA)
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request Access
Receive a copy of your personal data.
Request Correction
Correct incomplete or inaccurate data.
Request Erasure
Ask us to delete or remove personal data.
Withdraw Consent
Withdraw consent at any time.
Need help or have questions?
If you have any questions about this Privacy Policy, please reach out to our support team.
mailsupport@transcriptflow.app